Exchange & Refund Policy

Exchange Policy:
  • Our exchange period is 3 days from the date of delivery.
  • Items must be unused, with labels and tags still attached and undamaged.
  • Items wished to be exchanged must not be worn or used and returned in the packaging they were sent in.
  • Items can be exchanged with other products on our website or in our stores within 3 days or you can ask for store credit for future purchases.

Cancellation & Refund Policy:

The allowed time for reporting an item or product ordered to be cancelled/replaced is before 1pm of the day following the day when the order was placed.

In order to cancel the order, an email must be sent to indicating the reason for cancellation in addition to the order number.

A refund will be granted in the following cases only:

  • The wrong product was sent by the merchant.
  • The product was damaged in shipping.
  • The product is defective.
  • Refunds will be made onto the original mode of payment and will be processed and depends on the issuing bank of the credit card.

For any additional inquiries please reach us by Phone & WhatsApp: +961 81 40 50 03 or by email: